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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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July 16, 2024

5  out of  5 rating by Glacier
"Absolutely 💯 percent grateful for Beandi kindness and cooperation thank you for all you have dine"
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Cindi Hickman

July 8, 2024

5  out of  5 rating by Cindi Hickman
"Brandi Klassen was a pleasure to work with. She was efficient with our time and seemed genuinely concerned with saving us money. State Farm is lucky to have Brandi represent their company."
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Kelly Blakey

July 4, 2024

5  out of  5 rating by Kelly Blakey
"Brandi was a joy and pleasure to work with Brandi went above and beyond to answer all of my questions, to establish rapport, and to make sure I was fully informed. I highly recommend Brandi at State Farm"
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Mich A

July 3, 2024

5  out of  5 rating by Mich A
"We enjoyed the experience we had with Jim Miller’s office while switching our insurance needs to State Farm. They accommodated us as we were in & out of their office all afternoon during this process and were so friendly & helpful! We especially enjoyed our interactions with Brandi!! Everyone in the office was great & we are very grateful that we will get to keep working with such wonderful people!"
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Megan Budke

July 1, 2024

5  out of  5 rating by Megan Budke
"Brandi Klassen was an amazingly patient and informative agent. She was able to answer any and all questions I had. Definitely recommend!"
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Stacie Hurst

June 28, 2024

5  out of  5 rating by Stacie Hurst
"My husband and I were shopping around for auto and homeowners insurance. We decided to stop in Jim Miller State Farm and worked with Brandi. She was so helpful and provided several options that best fit our needs. I highly recommend working with Brandi if you are shopping around for insurance!"
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April Jacewicz

June 28, 2024

5  out of  5 rating by April Jacewicz
"We switched over to State Farm a few years ago because we just weren’t happy with our other company. We’ve been in contact with Trista and she has been amazing! She’s very personable, thorough, and such a pleasure to work with! She’s helped save us over $500 on our policy and we couldn’t be happier with the customer service she has provided! Thank you Trista!"
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Elda Navarro

June 27, 2024

5  out of  5 rating by Elda Navarro
"Great Service. Thanks Brandi Klassen for helping me understand the life insurance policy. Super confident it was the best choice. Everyone super friendly at location."
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Nathan Tortolero

June 27, 2024

5  out of  5 rating by Nathan Tortolero
"Great service, very clear explanation. Makes me feel comfortable and confident I made the correct choice. Thank you so much Brandi Klassen for helping me with the life insurance."
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Brandon Moss

June 27, 2024

5  out of  5 rating by Brandon Moss
"Jim Miller is an expert agent with the greatest staff around with exceptional industry knowledge. They were able find the savings I qualified for and answer every question I had. The only reason they got 5 stars is because there's no option to give them 6. I highly recommend giving them a call and letting them personalize a policy to fit your needs."
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Edward Madrid

June 27, 2024

5  out of  5 rating by Edward Madrid
"I had the pleasure of working with Brandi, and I can not speak highly enough of her exceptional service and expertise. From the beginning, she demonstrated professionalism and a friendly attitude, which made the process more understandable and stress free."
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Derek Metz

June 27, 2024

5  out of  5 rating by Derek Metz
"Always very helpful and answers any questions I have."
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Nikki Wood

June 26, 2024

5  out of  5 rating by Nikki Wood
"Trista is the best!!! Always going above and beyond. Everyone in the office is great!"
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Joe Foreman

June 26, 2024

5  out of  5 rating by Joe Foreman
"Brandi was very helpful moving my five trucks insurance policies. Very prompt and I would recommend her to anyone who needs insurance."
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Nondescript Individual

June 24, 2024

5  out of  5 rating by Nondescript Individual
"website and agent were a huge help to get car insurance sorted quickly when we needed it :)"
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HelenMarie McCracken

June 24, 2024

5  out of  5 rating by HelenMarie McCracken
"I have been a delighted client of Jim Miller State Farm Insurance Agent for several years now, and I can confidently say they provide exceptional service across the board. Jim Miller and his team have consistently gone above and beyond to meet my insurance needs with their expertise and professionalism. Jim Miller himself is a standout in the insurance industry. His knowledge and guidance have been invaluable, whether I needed advice on auto, home, or life insurance. He takes the time to understand my specific needs and always ensures I have the coverage that best suits me. The team at Jim Miller State Farm Insurance is equally commendable. Bari, Brandy, Connie, Laila, and Trista are a cohesive unit that operates with efficiency and a customer-first mentality. Their dedication to providing top-tier customer service is evident in every interaction I've had with them. They are prompt, courteous, and genuinely caring, making every experience with them pleasant and stress-free. I highly recommend Jim Miller State Farm Insurance to anyone looking for reliable and trustworthy insurance services. Whether you're seeking coverage for your home, car, or securing your family's future with life insurance, Jim Miller and his team are the ones you can count on. They have earned my trust and loyalty through their outstanding service and commitment to excellence."
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Kayla Huff

June 19, 2024

5  out of  5 rating by Kayla Huff
"Great experience! Bari was super nice and explained my auto quote in an easy to understand way! Really glad I called."
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Hasan Tucker

June 18, 2024

5  out of  5 rating by Hasan Tucker
"I love the excellent service I receive from Jim and his staff. I spoke with Bari regarding my life insurance policy. She was very informative and broke down to me the differences in policies. Highly recommend giving them a call and getting set up today."
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Jose Navarro

June 7, 2024

5  out of  5 rating by Jose Navarro
"Brandi did a great job understanding my needs for myself and my children on my life insurance policy. The attention to detail and customer support was incredible, she provided me with great coverage at an affordable price! Would highly recommend not only State Farm as a provider but the office of Jim Miller and the amazing group that has the customers and their family’s best interest."
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May 27, 2024

1  out of  5 rating by Bluezhawg
"Recently looked into returning to State Farm for our insurance needs and was talked down to by Jim himself. The young lady that was quoting us was wonderful until Jim heard we had six motorcycles. At that point Jim took it upon himself to talk about how motorcyclists are destined to crash and it’s only a matter of time. He went on and on about how State Farm knows this and has higher rates because of it. Having been with State Farm previously for 28 years I’d had mostly good experiences. With 51 years of injury and accident free motorcycling under my wheels this experience was just bizarre. We politely walked out and never completed the quote. Interestingly several days later Jim blew by me on Ina Rd speeding in his good neighbor plated euro sedan. Kinda bad optics all around for an insurance agent. Suffice it to say he doesn’t like motorcycles or their owners."
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Brittney Marie

March 29, 2024

5  out of  5 rating by Brittney Marie
"I love Jim Miller and his crew! They are all so helpful and always smiling anytime I have had to go in the office. Very knowledgeable and professional. I would recommend him to anybody. Obviously do your own research and what's best for you but I won't ever leave. I'm a loyal customer for life!!!!!"
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Nancy Goudy

February 23, 2024

5  out of  5 rating by Nancy Goudy
"I want to commend Trista, the Customer Service Manager at the Jim Miiler State Farm office in Marana. Trista has been assisting us with our Insurance needs since our move to AZ three years ago. Every time I have called with a question, she has been able to pull up our policies and assist me. She has wonderful communication and customer service skills. I got to meet her today and I let her know how much we appreciate her, now you know, too."
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August 31, 2023

5  out of  5 rating by Lynette
"Awesome Team !"
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Brian Miller

August 4, 2023

2  out of  5 rating by Brian Miller
"Spent less than 3 weeks with State Farm and the Jim Miller Agency before seeking other insurance company that is transparent, open, honest, and communicative. Was notified after one week that our cabin would not be insured, but agency refused to provide pictures, video taken, or any specifics. Agency was not transparent, but secretive about the process, and my pictures and video showed no damage to our cabin. Placed a call to the Agency and dealt with an argumentative and difficult receptionist. Left a message for Jim Miller, but never heard from him and he was nonexistent in this process. While Connie was adept and competent, her customer service relating to communication and conveying the loss of coverage needs to improve. While direct, no empathy or understanding, just you will get a letter from State Farm and we are not covering your cabin with no specifics. Needless to say, they have not earned the privilege of our business, so cancelled renter’s insurance, home insurance, auto insurance, along with their denial for cabin insurance. Very disappointed and dissatisfied with the Jim Miller Agency and State Farm and would recommend looking elsewhere for your insurance needs."
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chris parolin

August 2, 2023

5  out of  5 rating by chris parolin
"previous company couldn't explain 60% rate increase so i shopped around both jim and bari were very informative and easy to talk with seemed like straight shooters and had decent auto and home rates will have to wait and see when renewal time comes if they remain competitive"