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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zach

October 1, 2025

5  out of  5
rating by Zach
"Brandi was super responsive, helpful, and great to work with. No issues quickly setting up all my new policies. Highly recommend!"
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Tammy Sidwell

September 26, 2025

5  out of  5
rating by Tammy Sidwell
"Talking to Riya was an excellent experience. She was informative, professional, and very kind!"
We responded:
"Welcome to the office Tammy. Riya is through with insurance knowledge and a critical member of our team. I can’t wait for you to meet the other 6 amazing ladies I have on our team. Glad Riya was able to help you with your insurance. We look forward to seeing you soon in person. "
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Marckley Blumenthal

September 19, 2025

5  out of  5
rating by Marckley Blumenthal
"The Jim Miller team is fantastic. Everyone is very friendly and professional. They are patient, knowledgable, and get the job done every time. My wife and I are grateful we found their office and are looking forward to continuing to use their services."
We responded:
"Welcome to the office Blumenthals. We appreciate you picking us and look forward to meeting you in person someday soon. "
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football welch

September 17, 2025

5  out of  5
rating by football welch
"Today, I had the pleasure of working with Breanna in Jim Miller’s office, and she truly went above and beyond to help me protect my family. She guided me through the process of purchasing life insurance, taking the time to explain my options clearly and showing me how important it is to lock in this protection while I’m still young and healthy—because we never know what life may bring. Her expertise and professionalism gave me confidence in making the best decision for my family’s future. I now have peace of mind knowing my needs are being cared for by such a dedicated and knowledgeable team. Thank you, Bree, for your outstanding support!"
We responded:
"Thank you for the kind words Mr. Welch. Breanna really takes her job seriously and enjoys guiding families through those tough decisions to prepare for the unexpected. So glad she was able to help you with your life insurance. "
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Lydia Miszuk

September 10, 2025

5  out of  5
rating by Lydia Miszuk
"I love these people. They are helpful and straightforward. Brandi is the best!!!!"
We responded:
"Thanks Lydia..I concur, Brandi is the best. Wait until you meet the rest of my amazing team. Thanks for your business and I am glad Brandi was able to help you with your insurance needs "
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Lenny Andrews

September 9, 2025

5  out of  5
rating by Lenny Andrews
"I've had State Farm for decades and would give them high marks for both customer service and for ease of filing claims. I wanted them for homeowners when I installed a new home on my property, but at the time, they weren't able to cover the replacement cost of the new manufactured double-wide. The company I did choose cancelled my policy after a couple years, so I revisited State Farm coverage with Brandi. She was able to get me a policy that covered replacement value this time, with a couple of phone calls, and one visit to take pictures. Very convenient, and now I'm completely back in the State Farm family with my home and vehicles!"
We responded:
"Welcome back Lenny. Thanks for your business. I am so glad Brandi was able to help you with your insurance "
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Robert Adams

August 29, 2025

5  out of  5
rating by Robert Adams
"Shoutout to Breanna! I recently moved to Tucson from Seattle and Breanna was awesome in making the transition between State Farm agents seamless; even managed to save some money when rebuilding the policy."
We responded:
"Welcome to Tucson Robert. Thanks for the shoutout out to Breanna. She is a big part of the amazing team here at the Miller Insurance Agency. Thanks for your business. "
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marianne aulicino

August 28, 2025

5  out of  5
rating by marianne aulicino
"I worked with Riya who is the very definition of professional. She patiently answered all my questions. I compared rates with other companies and while money is important I value great customer service even more highly. State Farm, Riya and the Jim Miller agency provided the perfect blend of both."
We responded:
"Thank you for the kind words Marianne. Riya is a critical part of our awesome team. I am sure you meet the rest of the team soon. Thank you for your business "
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Bob Wilson

August 25, 2025

5  out of  5
rating by Bob Wilson
"Brandi was efficient, friendly, and knew what she was talking about. Great customer service skills and easy to work with. Highly recommended."
We responded:
"Thank you for the kind words Bob. I am very lucky to have Brandi on my team. She does an amazing job finding great customers like you. I am so glad she was able to help you with your home and auto insurance. "
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David M

August 22, 2025

5  out of  5
rating by David M
"Jim and his team at State Farm are without a doubt the best insurance agency I've ever had. Always available and quick to respond to any questions. Professional and service driven. Highly recommended!"
We responded:
"It was great talking to you the other day Dave. I am glad we could help you with your insurance needs. We appreciate the kind words and look forward to meeting you in person in the near future. "
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Robert Robaska

August 19, 2025

5  out of  5
rating by Robert Robaska
"My new State Farm Insurance agent was great at setting me up with the policy I needed. She (Riya Patel), was professional, informative, and pleasant to do business with. 6 STARS !!! ⭐⭐⭐⭐⭐⭐"
We responded:
"Wow..not sure we have had 6 stars yet but Riya deserves it! Welcome to the agency. We have 6 more amazing women that are waiting to help you as well. "
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Lon Meis

August 13, 2025

5  out of  5
rating by Lon Meis
"Wonderful working with Bari Douma for our home and auto insurance needs. Fast, efficient, patient service from this lady. Bari went above and beyond to provide all requested information so we could make an informed decision for our insurance needs."
We responded:
"Thank you Lon. I am glad that Bari was able to help you with your insurance. She is a huge asset to our team. I look forward to meeting you in person soon"
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Kathy Mitchell

August 7, 2025

5  out of  5
rating by Kathy Mitchell
"Jim & Brandi were great to work with! Thanks for a nice visit and the savings!"
We responded:
"It was great to met you and Ken. I appreciate your insurance to my office. As you experienced, Brandi is amazing at her job "
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MIHIR KORADIA

August 5, 2025

5  out of  5
rating by MIHIR KORADIA
"Brandi is an amazing agent! Very kind and helpful with any needs equipped with great knowledge. She is easily available, proficient and professional with her work."
We responded:
"Thank you for the nice words Mihir. Brandi takes her job as an advisor very seriously. I am glad you were able to connect with her and she was able to help you with your insurance needs. Thank you for your business and I look forward to meeting you soon. "
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Dave Lawrence

August 5, 2025

5  out of  5
rating by Dave Lawrence
"I always found the details pertaining to Insurance confusing and frustrating. Regardless, I consider a solid and effective policy necessary and vital. I’ve had State Farm as my Insurance since 1977 in 5 different states, but 4 years ago choose to explore options with other companies here in Tucson. This May I returned to State Farm after a 4-year absence. I found a representative through the closest State Farm office to where I live named “Bari” who works at the State Farm office in Marana, less than a ½ mile away. Bari answered all the questions I had and provided enough information for me to know I was with someone who had the integrity and knowledge to allow me to feel secure, and know the coverage I was getting would be what I need. Since May, I only had one situation that required state farms assistance and the entire office went above what I ever experienced for Insurance support. Bari’s kindness and coordination efforts are why I returned to state farm. Now the entire office personnel I dealt with recently assures me I made the right choice. I encourage all my friends to contact Bari for a quote next time they do an insurance comparison. Sincerely, Dave L."
We responded:
"Wow Dave! Thank you for the kind words. I might be biased but I do think I have the best team in Arizona. Bari is definitely part of why so many people are switching their insurance to the office. Thanks for pointing out that our commitment to exceeding expectations does not stop after you switch. I have an amazing team here to help. Look forward to seeing you soon "
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rubi sanchez

July 18, 2025

5  out of  5
rating by rubi sanchez
"I want to thank Riya for being patient and very proactive with our questions and request. We made our switch from progressive to statefarm since they were able get us better premiums. We bundled our 3 cars with home owners insurance. Thank you again for all the help and saving us money!"
We responded:
"Thank you for the switch Rubi. I am glad we were able to save you money on your auto insurance and home insurance. Riya is a such a big part of the success of our office. I look forward to meeting you soon. "
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Timothy Brock

July 3, 2025

5  out of  5
rating by Timothy Brock
"I had the privilege of working with Brandi K... She was so kind, clear and helpful. I had been with my old insurance company for 15+ years; but switched to SFIA because i got better coverage and saved almost 1K. Thanks Brandi"
We responded:
"Thank you very much for the review. Brandi prides herself on how she can help customers understand their insurance. I am glad we were able to save you money on your auto insurance and home insurance. I look forward to meeting you and your family soon. "
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S

July 1, 2025

5  out of  5
rating by S
"Riya previously quoted me a bundle for Auto and Homeowners insurance several months ago. At the time State Farm was not competitive in price with my current provider. She monitored rates and as thwy dropped she reached back out to me and was able to give me drastic reductions of about $1900 for the year with all the same coverage. Riya was so easy to worth with, was efficient and saved me 37% on my combined coverages!"
We responded:
"Thank you S. Riya takes such pride in helping customers with their auto insurance and home insurance. I look forward to meeting you soon. "
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Bonnie Inman

June 13, 2025

5  out of  5
rating by Bonnie Inman
"Great customer service 10/10 experience"
We responded:
"Thank you Bonnie. Riya and I hope to meet you in person soon. I am glad she could help you with your insurance "
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Mason Jacobs

June 3, 2025

5  out of  5
rating by Mason Jacobs
"A+ experience delivered by Riya! She helped me switch from my existing insurance companies and made it a seamless process, had great explanations for any question I asked and seemed to truly care. All that plus saving money on my policies. If you’re considering switching, don’t wait! Give this team a call!"
We responded:
"Wow Mason..thank you so much for the review. Riya is such a huge part of the team here and she really cares. As you see, we take a different approach to insurance and really want you to understand how your money is being spent. So glad that we were able to save you money on your auto insurance and home insurance. I look forward to meeting you in person soon "
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Karen Fischer

May 20, 2025

5  out of  5
rating by Karen Fischer
"So easy to switch over from AAA! Went out of her way to make sure I was getting the best deal."
We responded:
"Thank you Karen. Riya is a key player in our offices success. I am glad she was able to help you with your auto insurance. I look forward to meeting you in person soon "
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Dan Slocum, Jr

May 16, 2025

5  out of  5
rating by Dan Slocum, Jr
"We just started umbrella coverage with Jim’s office recently on the recommendation of a friend, and we couldn’t be happier thus far. Bari expertly assisted us through the initial process, and Jim followed up shortly thereafter with a personal phone call. We soon will meet in person for a thorough overview of our present and future insurance needs. We highly recommend Jim and his team!"
We responded:
"Thanks for the amazing review Dan. It was a pleasure talking to you. We certainly take a different approach to insurance and want you to make decisions based on the information given to you and your family. We appreciate you working with Bari on your auto insurance, home insurance and personal articles policy. I look forward to our visit. "
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Bob Spaulding

May 6, 2025

5  out of  5
rating by Bob Spaulding
"State Farm is Amazing and Bari is such an awesome lady and professional. Im not always an easy person to deal with. Bari dealt with me with utter grace"
We responded:
"Thanks Bob. Bari is pretty awesome! I appreciate your business and thanks for allowing us to help with your auto insurance and renters insurance. Hopefully you can stop by the office some day so you can meet the rest of my amazing team. "
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Elizabeth Bonello

May 6, 2025

5  out of  5
rating by Elizabeth Bonello
"Super, super, super pleased with Statefarm Insurance. We were so lucky to have worked with Breanna. She is amazing. She is patient, kind, well-informed and thorough. We were super thrilled that she was able to save us over $700.00 dollars with our bundled home and auto policies. That was much more than we had hoped. Our former insurance company recently raised our homeowner's policy for no reason (it may have been due to the California fire payouts). We are in AZ. So we looked elsewhere. I am so very happy we did. Again, I could not be more pleased with Breanna and this experience. I will definitely refer folks to her and Statefarm."
We responded:
"Elizabeth, we are so happy you picked us! I am also glad that Breanna was able to find you savings on your auto insurance and home insurance. We are lucky to have Breanna on our team here at Miller Insurance and Financial Services. Hope to meet you in person soon ~Jim"
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carolina sotelo

April 23, 2025

5  out of  5
rating by carolina sotelo
"Brandi K, was very helpful in providing a lot info about insurance and saving money as well. A big thank you! To her and I appreciate to all staff as well for all the help. Thanks again girl! You the best! ☺️"
We responded:
"Thank you for the kind words Carolina. I am glad Brandi was able to save you money on your car insurance. I look forward to meeting you soon "